Terms & Conditions

Ace64 Terms & Conditions — Complete Guide

Please read these terms and conditions carefully before registering and playing at ace64. Everything you need to know is clearly outlined here.

Last Updated: January 2026
Important Notice: By registering or using ace64, you fully agree to these terms and conditions. If you do not agree with any of the terms, please refrain from using our platform.
1 General Terms

Ace64 is an online gaming platform operated for players in Bangladesh. These terms constitute a legal agreement between ace64 and the user. By using the ace64 website, opening an account, or playing any game, you are deemed to have agreed to all of the terms below.

Ace64's Terms & Conditions may be updated from time to time. A notice will be posted on the website before any new terms take effect. We recommend checking this page regularly.

  • You must be at least 18 years old to use ace64's services.
  • Each person may only register one account.
  • You must create your account using accurate and truthful information.
  • Ace64's decisions shall be considered final and binding.
Please Note: ace64's services are intended for personal entertainment only. Using the platform for commercial purposes or managing accounts on behalf of third parties is strictly prohibited.
2 Account Registration & Use

To open an account at ace64, you must provide your correct name, mobile number, and date of birth. ace64 reserves the right to close any account created with false or inaccurate information at any time, and the account balance may be forfeited in such cases.

You are responsible for keeping your account password confidential. If you notice any unauthorized access or suspicious activity on your account, contact ace64's support team immediately.

  • Only one account may be created per mobile number.
  • Operating an account on behalf of another person is not permitted.
  • Selling or transferring your account to another person is strictly prohibited.
  • Operating multiple accounts from the same device may result in all associated accounts being closed.
  • Ace64 may request additional information at any time for account verification purposes.
3 Age Verification & KYC Policy

You must be at least 18 years old to play on ace64. Providing your date of birth during registration is mandatory. ace64 may request a copy of your National ID or passport at any time to verify your age.

As part of the KYC (Know Your Customer) process, ace64 may request the following:

  • Scanned copy of your National ID (NID) or passport.
  • Proof of ownership of your bKash/Nagad/Rocket number.
  • Proof of current address (e.g. a utility bill).
  • Selfie photo (if required).
Warning: ace64 reserves the right to hold withdrawals until KYC verification is complete. Please complete your verification as soon as possible.
4 Deposit & Payment Policy

Deposits at ace64 can be made via bKash, Nagad, and Rocket. The minimum deposit amount is ৳300. Deposits are usually credited instantly. If there's any delay, please contact our support team with your payment reference number.

Ace64 does not charge any additional fees for deposits. However, your mobile banking provider may apply standard transaction fees, which are outside ace64's control.

  • Minimum deposit: ৳300.
  • Maximum deposit limits are determined by your account tier.
  • Deposits must be made from a mobile banking account registered in your own name.
  • Deposits made through a third party may be subject to cancellation.
  • Cryptocurrency and unauthorized payment methods are not accepted.
Tips: Before making a deposit, make sure you're sending funds to the correct ace64 mobile number. ace64 may not be able to recover money sent to the wrong number.
5 Withdrawal Policy

Your KYC verification must be complete before withdrawing winnings from ace64. Withdrawals can only be made to a bKash, Nagad, or Rocket number registered in your own name. The number used for deposits must match the number used for withdrawals.

Ace64 typically processes withdrawal requests within 1 to 24 hours of receipt. VIP members enjoy even faster processing times. Additional verification may extend this timeframe.

  • Minimum withdrawal: ৳500.
  • Wagering requirements must be met before withdrawing winnings from bonuses.
  • Withdrawals may be temporarily suspended if suspicious activity is detected.
  • Multiple withdrawal requests can be submitted in a single day, but daily maximum limits apply.
  • Attempting to make a withdrawal using false information may result in your account being closed.
6 Bonus & Promotion Terms

Ace64 bonuses and promotional offers are subject to specific terms. Each bonus has its own wagering requirements and expiry period. Please read the relevant terms carefully before claiming any bonus.

The welcome bonus is available to new members once only. Anyone attempting to claim the welcome bonus multiple times by opening new accounts will have all associated accounts closed and any winnings forfeited.

  • Bonus funds cannot be withdrawn directly — the required wagering amount must be completed first.
  • Any unused bonus will be automatically cancelled once the bonus expires.
  • Ace64 reserves the right to modify or cancel any promotion at any time.
  • Any attempt to abuse or manipulate bonuses will result in account closure.
  • Multiple bonus offers may not be applicable at the same time.
Bonus Tips: To receive the latest promotions from ace64, Latest Promotions Check this page regularly.
7 Gaming Rules & Fair Play

All games on ace64 are powered by RNG (Random Number Generator) technology. Every game result is entirely random and unbiased. ace64 does not manipulate game outcomes or give any player an unfair advantage over others.

The following activities are strictly prohibited while using ace64:

  • Using software bots or automated systems to play games.
  • Attempting to exploit or manipulate vulnerabilities in the game system to obtain funds.
  • Coordinating with other players to share bonuses or winnings.
  • Operating multiple accounts from the same IP address or device.
  • Using ace64 for money laundering or any illegal financial transactions.

Violating any of the above rules will result in immediate account closure and forfeiture of all funds. Legal action may be taken if necessary.

8 Responsible Gaming Policy

Ace64 believes gaming should be about fun — not stress or addiction. That's why responsible gaming is at the heart of what ace64 does. While every player is responsible for knowing their own limits, ace64 is always here to help.

As responsible gaming tools, ace64 offers you:

  • Deposit Limit: You can set your own daily or weekly maximum deposit limit.
  • Session Limits: You can set a time limit on how long you play in a single session.
  • Self-Exclusion: You can temporarily close your account for a set period of time.
  • Reality Check: You'll receive periodic reminders showing how long you've been playing.
Need Help? If you feel gaming is affecting your daily life, contact us at support@ace64.app. Our team will assist you with complete confidentiality. To learn more Responsible Gaming View page.
9 Account Suspension & Termination

You can close your account at any time by contacting ace64 support. Make sure to withdraw any remaining balance before closing your account.

Ace64 reserves the right to close any account for the following reasons:

  • Creating an account using false or incorrect information.
  • Violation of terms and conditions.
  • Attempting to abuse bonuses or commit fraud.
  • If the account holder is found to be under 18 years of age.
  • Accounts inactive for an extended period (more than 12 months).

If an account is closed due to a rule violation, the balance and any bonuses may be forfeited. If closed for other reasons, any remaining balance will be returned.

10 Right to Modify Terms

Ace64 reserves the right to partially or fully amend these Terms & Conditions at any time. For any significant changes, a notice will be posted on the website and an SMS may be sent to your registered mobile number.

Continued use of ace64 after updated terms are published will be considered acceptance of the new terms. In any dispute with ace64, the decision of ace64 shall be considered final.

Contact: If you have any questions about our Terms & Conditions, please reach out to our support team: support@ace64.app

Ace64's Core Commitment

Benefits ace64 guarantees for players beyond the standard terms and conditions.

Transparent Rules
Every rule at ace64 is written in plain, straightforward language. No hidden terms, no surprises. From bonuses to payments — everything is made clear upfront.
Data Security
Your personal information on ace64 is protected with SSL encryption. Your data is never sold or shared with third parties. Privacy is ace64's top priority.
Fast & Secure Payments
Winnings are sent within 24 hours. Direct withdrawals to bKash, Nagad, and Rocket. No extra charges or commissions.
24/7 Bangla Support
Not sure about the rules? ace64's support team is available entirely in Bangla, around the clock. Ask us anything via live chat — you'll get a response within minutes.
Responsible Gaming
ace64 treats gaming as entertainment. Through deposit limits, self-exclusion, and reality check tools, ace64 helps players build healthy gaming habits.
Licensed Platform
ace64 is a licensed and regulated platform, subject to regular third-party audits. By using an RNG-certified game engine, ace64 ensures fair play.
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Read all the terms? Get started now!

Play by ace64's terms and conditions — enjoy a safe, transparent, and fun gaming experience. Join ace64 today and claim your welcome bonus.

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